Be Prepared:

  • Choose the best tank mates suited for your aquarium setup.
  • Ensure you’re available to receive the delivery when it arrives.

Stock:

  • Our livestock is sourced directly from local Florida collectors or trusted overseas suppliers.
  • All animals are 1. observed a minimum of 2 -5 days before shipping to ensure they meet health and quality standards.
  • Inverts are kept in separate systems from fish.
  • Fish are medicated however it is always best practice to have a quarantine tank(s).
  • The majority of corals are locally sourced by a great aquaculture team with years of experience.

Arrive Alive Guarantee (AAG)

If there are any issues with your livestock delivery, please email us within 2 hours of receiving your order with the following details:

  • Your name
  • Order number
  • Description of the item(s)
  • A clear photo of the item(s) in the bag

Keep the item(s) separate from others, remove as much water as possible, and begin acclimating them. The livestock may be in a dormant state due to shipping stress and trauma.

After acclimating, send a clear photo of the item(s) outside the bag. If you have multiple items, please include them in one photo.

Please note, shipping and box fees are nonrefundable.

Refunds

  • Cancelled orders will be charge a 5% fee
  • Shipping and box fees are non refundable
  • Refunds may take 3-5 days to process